Frequently Asked Questions:

Is it possible for me to track my shipment?

Yes, we have state of the art systems in place to make this feature possible. Once your order has been placed you will receive a tracking number which you can use to track your order online or via our helpful call center.

How long will it take for me to get my order?

We strive for the best customer service at all times and this is one area where we concentrate most of our efforts. If we have stock of the item you purchased then you should receive your order within 2 business days. If the item is out of stock then please allow a week or so for delivery. Also note that special requests like engraving or resizing will take a little longer to process.

Can I return my purchase?

We offer a 30-day risk-free money-back return policy, so your satisfaction is guaranteed.

Is it safe to buy jewelry over the internet?

Yes, we have state of the art data security systems in place to make sure that your transaction is done in a safe secure environment. Your shopping experience can be fun and worry free.

Do you offer an engraving service for my Gold Bracelet?

Yes we do, we have expert engraving technicians that creatively design whatever message you would like to send.

Is it safe to mail Jewelry?

Yes, it is perfectly safe we have long standing partnerships with our courier services and as an added measure all our shipments are fully insured.